Salespeople don't like objections. Who wants to be told "no"? But they are good because it shows your client is opening up to you. It means that they are thinking of your product/service but do not feel it meets their needs.
Being an ethical salesperson, you engage in further discussion with your client. You find out that this objection is due to a misunderstanding of your product/service. So you clarify what your product/service does and also give an example of how one of your client successfully used it, since many people learn by example.
Just relax and remember, objections allow you to keep the "consultative selling process" going.
Being an ethical salesperson, you engage in further discussion with your client. You find out that this objection is due to a misunderstanding of your product/service. So you clarify what your product/service does and also give an example of how one of your client successfully used it, since many people learn by example.
Just relax and remember, objections allow you to keep the "consultative selling process" going.
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